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Aidin Yavari

Manager of Customer Success

As the manager of customer success, I supervise a team of implementation & customer experience consultants dedicated to customer success. Next to this, I work directly with customers to ensure they are getting the most out of Smartflow and that they are truly satisfied with the Smartflow product, from the workforce to management. Lastly, within Smartflow, I act as a link between the product owner and our customers, to provide customer feedback and input from the inspections industry in order to lead the Smartflow platform to the next level.

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Sustainable Operations in the Digital Age: Why field inspections are going digital

Industrial companies still use significant amounts of paper for field inspections that are critical for ensuring safety, compliance, and operational efficiency. How can they ensure less paper waste?

How a connected worker platform solves collaboration issues in the Energy industry

The energy leaders have long been searching for ways to create a more collaborative work environment. Read this article for more insights into solutions.

Three things that hold back the Oil & Gas industry

The oil and gas industry has moved from a digital transformation opportunity to a digital transformation need. In this article, we are pointing out three of the most challenging actions for the oil and gas industry.

Future-proof your terminal: Digital Ship Shore Safety Checklists for unparalleled efficiency and compliance in tank storage operations.

Everything from the ship shore safety checklist to the whole suit of ship shore processes.

Smartflow Digital ISGOTT Solution introduces digital berth scheduler to reduce wait times and improve overall vessel turnaround time

Smartflow Digital ISGOTT introduces a new feature - digital berth scheduler to improve overall vessel turnarounds.

How to use inspection data for better inspection analysis. Part 1

When performing field inspections, the ability to gather, analyze, and interpret data plays a crucial role in ensuring compliance, identifying trends, and mitigating risks. Learn to harness the potential of data analytics.

Analyzing Benefits of Leveraging Connected Worker Solutions for Industrial Digital Transformation

What keeps energy companies from adopting technology that will ultimately solve efficiency, knowledge loss, extra costs, and ownership?

Help your inspectors complete their checks according to the customers’ specifications

Your inspectors deserve the best tools to complete their checks and inspections. These are some of the Smartflow user's experiences with our app.

Digitalizing frontline operations at the terminal - future global standards with local autonomy

Understanding standardisation at a large scale is key in implementing a solution that uses specific frameworks that enable terminals to benefit from standardized processes.

The human factor in digital operator rounds.

Optimizing and digitizing work processes means working efficiently in an advanced digital manner. Often, we lose the human touch in digital operator rounds, an essential element in creating a successful outcome. 

How COVID-19 forces companies to develop remote inspections?

In this new digital world, transformation is inevitable. Companies all across industries are embracing the many technology opportunities brought by the digital landscape. Zoom in to this topic for more insights.

Smartflow wins Silver Terminal Optimisation Award. Global Tank Storage Awards 2023

The Terminal Optimisation award goes to the software, service, or model that succeeds in optimising, streamlining, or improving the storage terminal.