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NOTIFICATIONS OF UNDESIRED EVENTS WORKFLOW.

Via the notification of undesired events app, the event reporter, the back-office/KAM employee, the action holder and the manager can all collaborate.

The advantages of the notification of undesired events app:

  • Speed up the notification process in an easily accessible way.
  • Take action quickly.
  • Reports are easy to generate.
  • These are documented and are immediately available for audits.

The NoUE app integrates with the software packages shown below and many others.

  • Reporter
    The reporter's role in the app.
    • Indicating the undesirable situation.
    • Taking measures and recording them in the app.
    • Uploading a photo of the situation.
    • The reporter receives a notification once the reported issue has been resolved.
  • Action holder
    The action holder's role in the app:
    • The designated action holder performs the task and records the solution in the app.
  • Manager
    The manager's role in the app.
    • Easily manage the reports and notifications via the portal.
  • Back-office/SHEQ employee
    The back-office employee's role in the app:
    • Receive the notification of an undesirable event and link this to an employee (action holder).
    • Receive a notification once the action holder has completed his task.

Companies earn back their investment in Smartflow within 12 months.

https://youtu.be/74xQ9kAZ4rM

The notification of undesired events app in action.

Save time and frustration and digitise your notifications, add photos, take actions and view reports. 

  • The work order's current status is always clear.
  • Orders never get lost and are never illegible.
  • Better information, improved data insight.
  • Work faster and reduce employee administration.

To see the MOG app in action, watch the video on the right.

Appy employees.

New (young) professionals readily connect to work process.

Get a grip on the work process.

Control the work process with greater insight into data from the field.

Future-proof IT infrastructure.

Integrate your apps for a future-proof IT infrastructure.

Some of our appy customers.

Some features of the notification of undesired events app.

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Configurable workflow, roles and forms

Configure the notifications of unwanted events (MOG) app for your organisation's situation. Assign specific roles and rights to people that are linked with a specific workflow in the Smartflow platform.

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Take photos and draw in the app.

 Make your own notes on the photo to gain a better overview of a situation. 

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Activate people by sending notifications and e-mails.

Through the app, you can send notifications to colleagues, suppliers or cooperation partners when you create a new report, when a notification is resolved, et cetera.

For example, you can 'let go of' the incident report and only focus on it once your attention is required when you receive a notification and/or an e-mail.

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Bring your own device.

Whether you work on a Samsung smartphone, an Apple iPad or an Acer laptop. Smartflow always works anywhere, on any device and via any web browser.

Everyone receives a notification whenever an action is taken in the app.

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Offline use.


The inspection app always works, even if you're not connected to the internet. As soon as you reconnect, the information is automatically synchronised

Some other smart apps.

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Work order app.

  • Efficiently manage the field service.
  • Send work orders from the ERP system.
  • Record the activities, hours worked and materials used.
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Toolbox app.

  • Rapid and efficient organisation.
  • Automatic documentation in the management portal.
  • All of the information, available anytime and anywhere.
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Work instruction app.

  • More structured, secure and paperless workflows
  • Information available immediately.
  • Clear, evident progress.
  • Better feedback on materials used and hours worked.

Your first app is ready within two weeks.

Would you like to ask a question, view a demo or receive additional information?

Complete the form or telephone +31 (0)73-7113832, we'll happily provide further assistance.

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