The work order app in action.
Save time and money! Digitise and optimise your work orders. Upload photos, record work activities, provide signatures and perform invoicing.
To see the work order app in action, watch the video on the right.
A unique solution for digitising work orders.
New (young) professionals readily connect to work process.
Control the work process with greater insight into data from the field.
Integrate your apps for a future-proof IT infrastructure.
Smartflow's work order app ensures that your organisation will have a solid, future-proof IT infrastructure because your applications will be integrated rather than a mishmash of separate applications and software packages. Think of the Smartflow platform as a kind of power strip connecting all your different software packages.
The technician involves the customer in the task. The work order app contains a complete description of the assignment and the work completed.
The customer provides his/her approval via a digital signature in the app. The customer is e-mailed a PDF of the work order.
The technician records the work completed, the solution, the hours worked and the materials used.
In this way, all parties involved in the process receive the same information and data is collected, such as the hours worked or the materials used, which, in turn, provides insight into the organisation's operations.
With the Smartflow platform, the work order app can be configured in numerous ways.
For example, you can elect not to digitise a certain process with Smartflow, but then decide later on to digitise a different process, like inspections, or you can add a workflow such as a knowledge test.
In the work order app, you can indicate the location of the assignment.
On one hand, you have an overview of all the outstanding work orders and, on the other hand, the technician knows exactly which location to drive to.
One extremely 'user-friendly' feature of the work order app is the speech-to-text functionality. This allows the technician to complete all of the fields by voice.
The technician can also still utilise the typing option.