Digitisation of production.

Smart mobile workflows made for Manufacturing Companies.

Software as the core process of a manufacturing company.

The backbone of Dutch industry and a global player in niche markets? That's the manufacturing industry. The industry was long known for transferring production to low-wage countries. Fortunately, this trend is declining. Now, we can say with unreserved pride: 'Made in the Netherlands'.

Our focus has shifted, and we're standing on the brink of major change: the fourth industrial revolution, and this revolution is characterised by digitisation. We know this is more than a pure pipe dream. Digitisation can already be seen in our daily work.

We're cramming machines with sensors to collect data and to predict maintenance (predictive maintenance). Machines and people are also connected, so the technician receives a notification via his/her smartphone that maintenance is required (smart mobility). Consequently, a wealth of data is collected, business models change and uptime is sold rather than production.

A technician's work is increasingly digital. Work processes are digitised, and the technician is guided by a task orientation. Via his/her smartphone, the technician has up-to-date, real-time information about the machine's malfunction and its components. Whereas a technician used to have to drop by to determine the issue ... only to have to consult old drawings of the machine, now he/she can scan the product's QR code to identify what type it is and, because we can collaborate via a platform, we can share real-time, up-to-date information.

Increasingly, developing and integrating software is essential to the core processes of manufacturing companies. For the foreseeable future, operational processes will become ever more digitised. The leading companies in the manufacturing industry currently almost resemble software companies. And operational processes will increasingly rely on digitisation in the coming years. That's why software development is increasingly becoming a core process of companies.

The digital challenges of manufacturing companies.

For a manufacturing company, downtime actually equates to moving backwards. When this happens, the priority is to have the technician come by ... yesterday. However, this does not mean that the problem has already been resolved. Process inefficiencies spur:

An investigation into the problem, where it is and how it can be solved.
The faulty component/part having to be looked up in the van, with the question of whether the correct part has been registered and whether it is actually in the van.
Considerable time being wasted on checking information.
Difficulty with efficiently managing stocks because the information is not kept up-to-date.

Smartflow digitises work processes. Our proven working method yields the following results:

Appy employees due to new technology and the digitisation of knowledge.

New (young) professionals readily connect to work processes via standardisation.
In the 'war on talent', you make a more attractive employer if you use modern working methods.
Improved communications due to:
- Office personnel knowing the status of the field-based work processes.
- Field-based employees having the most up-to-date information at their fingertips.

A future-proof IT infrastructure via app integration.

Working with Smartflow ensures that your organisation will have a solid, future-proof IT infrastructure because your applications will be integrated rather than a mishmash of separate applications and software packages. You can think of the Smartflow platform as a kind of power strip connecting all of your different software packages. With Smartflow, you know that:

New applications will integrate.
Only one platform (power strip) is required for all of your applications.
You're ready for the digitisation of the construction sector.

Control of the work process due to insight into the data from the work field.

Working with Smartflow ensures that sales, operations, finance, planning and project management all gain insight into their organisation's aggregated data. This facilitates insight into who's doing what, when and how via the personalised Smartflow dashboard or the reports configured in Smartflow. Insight into data leads to:

Efficiency improvements because work processes are digitally standardised.
Cost reductions via the time saved by sharing information.

Smartflow, therefore, not only displays the data collected when digitising the work processes, but it also aggregates the data from your other software packages (Primavera, Ortec, Exact, PowerBI, 3D AutoCad, etc.). In short, Smartflow integrates with your back office system.

Smart Cases: the results.

Some work processes that we appify for the infrastructure sector.

https://youtu.be/TccKXc16p6w

Work order workflow.

At the beginning of the day, the technician can use the work order app to check his/her tasks, use the speech-to-text function to register activities, add photographs and note down the materials used and the hours worked. After seeing on his/her dashboard that the work has been completed, the back office employee can launch the invoicing process. The advantages of the work order app:

Efficiently manage the field service.
Send work orders from the ERP system.
Record activities, the hours worked and the materials used.
Simple invoicing.
Impress the client with your professionalism.

Disruption source workflow.

It's possible to navigate directly from a work order to the location of a malfunction. And we've greatly expanded the checks for the completeness of the data recorded on malfunctions. Using the app facilitates:

Improved efficiency of the disruptions process.
Real-time process monitoring and control.
Fast and error-free back office processing.

Materials selection workflow

Directly inspect your own materials or those of third-parties via the material selection app. Complete all of the consultancy work, from a to z, via the app. Before submitting the final report, the consultant can discuss his/her findings with the client in a structured way. The client will receive an attractive PDF report. The advantages of the materials selection app:

Every inspection step can be implemented.
Clients are impressed by your company's professionalism.
Processes attain optimal efficiency.
Rapid invoicing.

Our appy clients.

"Smartflow offers MOBA many advantages in terms of efficiency and a throughput reduction of the service order process"

— Mark van der Wolf, Service & Projects Director at MOBA
"Digitisation with Smartflow comes with a payback period of less than six months."

— Karel Soeters, CFO at KONE Nederland
"We're very satisfied with Smartflow's ability to think with us about our business issues before delivering the requested solutions"

— Hugo van Haaren, ICT Solutions Manager at VolkerRail