Humans and machines digitally interlinked.

Smart mobile workflows made for Installation Technology.


From installer to advisor.

Literally and figuratively, we connect everything. And, because of digitisation, this will only increase in the future. Because the construction chain is collaborating on a greater scale, installers are taking advantage of client knowledge sooner when making recommendations.

The developments resulting from digitisation are already being implemented. For example, we sell heat rather than install boilers or heat pumps. This changes the installer's business model, for example, by subscription or SLAs for major users.

Through digitisation, the installer has insight into the who, what, when, where, why and how of a project, because systems and people are linked via a single platform, thereby promoting collaboration. Therefore, the user only has the information he/she really needs; with digitisation, the user comes first.


The digital challenges of installers.

The main problems plaguing installers remain poor communication and collaboration. This results in:

  • The installer being involved too late in the process.
  • The installer lacking insight into the process.
  • Work tasks being rushed.

In short, contrary to the future trend of the installer becoming increasingly involved in the (building) process via digitisation, the installer is still not (completely) present at the moment.

Smartflow digitises work processes. Our proven working method yields the following result:


Appy employees: new (young) professionals readily connect to work processes;

  • New (young) professionals readily connect to work processes via standardisation;
  • In the 'war on talent', you make a more attractive employer if you use modern working methods.
  • Improved communications due to:
    • Office personnel knowing the status of the field-based work processes.
    • Field-based employees having the most up-to-date information at their fingertips.

A future-proof IT infrastructure via app integration.

Working with Smartflow ensures that your organisation will have a solid, future-proof IT infrastructure because your applications will be integrated rather than a mishmash of separate applications and software packages. You can think of the Smartflow platform as a kind of power strip connecting all of your different software packages. With Smartflow, you know that:

  • New applications will integrate.
  • Only one platform (power strip) is required for all of your applications.
  • You're ready for the digitisation of the installation sector.

Control of the work process due to insight into the data from the work field.

Working with Smartflow ensures that sales, operations, finance, planning and project management all gain insight into their organisation's aggregated data. This facilitates insight into who's doing what, when and how via the personalised Smartflow dashboard or the reports configured in Smartflow. Insight into data leads to:

  • Efficiency improvements because work processes are digitally standardised;
  • Cost reductions via the time saved by sharing information.

Smartflow, therefore, not only displays the data collected when digitising the work processes, but it also aggregates the data from your other software packages (Primavera, Ortec, Exact, PowerBI, 3D AutoCad, etc.). In short, Smartflow integrates with your back office system.

Experience how Smartflow works, schedule an appointment!

Book a demo.

Some work processes that we appify for the infrastructure sector.

Werkbonnen workflow.

At the beginning of the day, the technician can use the work order app to check his/her tasks, use the speech-to-text function to register activities, add photographs and note down the materials used and the hours worked. After seeing on his/her dashboard that the work has been completed, the back office employee can launch the invoicing process. The advantages of the work order app:

  1. Efficiently manage the field service.
  2. Send work orders from the ERP system.
  3. Record activities, the hours worked and the materials used.
  4. Simple invoicing.
  5. Impress the client with your professionalism.

Installation recording workflow.

The recording app immediately generates an invoice after recording an installation. Factors such as additional staff, extra transport costs, etc. are automatically included and are not overlooked. Using the app facilitates:

  1. Providing the client, technician and internal staff peace of mind.
  2. Better service performance for the client.
  3. Technician-centric solutions.
  4. Process-task standardisation.
  5. Process simplification.

Disruption source workflow.

It's possible to navigate directly from a work order to the location of a malfunction. And we've greatly expanded the checks for the completeness of the data recorded on malfunctions. Using the app facilitates:

  • Improved efficiency of the disruptions process.
  • Real-time process monitoring and control.
  • Fast and error-free back office processing.

Our appy clients.

  • "Digitisation with Smartflow comes with a payback period of less than six months."
    — Karel Soeters, CFO at KONE Nederland
  • "Smartflow was a tremendous assistance with the development of our innovative HyperSIS application [...], and this contributed to the solution receiving an NVSM award for the most innovative solution."
    — Brian Gajadhar Ph.D., M.Sc, R&D Program Manager

Unique features of the Smartflow platform.

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  • Real-time insight into your workflows.
  • BI that focuses on the user's role.
  • Flexible information filtering.
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QR/Barcode scanner.

  • Up-to-date information about components.
  • Upload data quickly and easily.
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Visuel workflow builder.

  • No IT knowledge necessary.
  • Drag and drop.

Simple to use, but powerful in operation.

Build your own workflows and use the app anytime and anywhere.

Build, manage & monitor.
  • Drag & drop construction.
  • No Code, Low Code and Code.
  • Store-based templates.
  • Live previews with the app.
  • Dashboards.
  • Integrations (ERP, CRM etc.).
Powerful features.
  • Set triggers and alerts.
  • Push and SMS services.
  • Publish on all platforms (iOS, Windows & Android).
  • Relationships and datasets.
  • Advanced validations.

Smartflow integrates with your back office system.

Would you like to ask a question, view a demo or receive additional information?

 Complete the form or telephone +31 (0)73-7113832, we'll happily provide further assistance.